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Category: TriVice Blog

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Head and Neck cancer
Categories News, Secondary Care, TriVice Blog

Head & Neck Cancer Referrals: Streamlining the Process for Faster Diagnoses

Introduction

Head and neck cancer referrals require swift diagnosis and treatment to improve survival rates. However, inefficiencies in the referral process often lead to delays. The integration of AI-driven triage systems, such as TriVice, offers a solution by automating referrals and prioritising urgent cases.

This article explores the challenges, the current NHS referral pathway, and how AI is transforming head and neck cancer referrals.

Understanding Head & Neck Cancer Referrals

Head & Neck Cancer Referrals are critical for early detection and effective treatment. These referrals originate when a general practitioner (GP) suspects cancer and sends the patient to a specialist.

Common Symptoms Leading to Referrals

  • Persistent sore throat or hoarseness
  • Lumps in the neck
  • Difficulty swallowing
  • Unexplained weight loss
  • Non-healing mouth ulcers

Importance of Timely Referrals

Delays in referrals can lead to disease progression, making treatment more complex and less effective. Early intervention improves survival rates by up to 70% in some head and neck cancer cases​.

Challenges in Head & Neck Cancer Referrals

Despite established referral pathways, several challenges hinder timely diagnosis.

1. High Volume of Referrals

The NHS processes a large number of head & neck cancer referrals monthly. Many of these cases do not result in a cancer diagnosis, leading to unnecessary specialist consultations and wasted resources. Less than 10% of head & neck cancer referrals actually result in a cancer diagnosis​.

2. Delayed Diagnostics

  • Waiting times for CT scans, MRIs, and biopsies remain a significant issue.
  • Limited specialist availability increases delays in consultations.
  • Infrastructure constraints in underfunded areas lead to bottlenecks.

According to NHS England, 62-day cancer treatment targets are regularly missed, with only 70% of patients starting treatment within the required timeframe​.

3. Incomplete Referral Information

Many referrals lack critical details, requiring follow-ups and delaying specialist reviews. Around 15-20% of cancer referrals need additional GP follow-up due to missing information​.

4. Communication Gaps

Lack of real-time updates between GPs, specialists, and diagnostic centers results in:

  • Duplicate referrals
  • Missed follow-ups
  • Patient uncertainty

A study found that 40% of GPs do not receive timely updates on their patients’ referral status​.

5. Meeting Faster Diagnostic Standards (FDS)

The NHS aims to diagnose 80% of cancer cases within 28 days by 2026, but current estimates show only 77% of cases meet this target​.

Current NHS Cancer Referral Pathway

How AI is Transforming Head & Neck Cancer Referrals

AI-driven triage systems like TriVice are revolutionising referral management by reducing inefficiencies.

1. Automated Referral Triage

TriVice uses AI algorithms to:

  • Prioritise urgent cases
  • Reduce unnecessary specialist appointments
  • Ensure referrals contain complete details

2. Real-Time Assessment

AI evaluates patient data instantly, allowing specialists to focus on high-priority cases.

3. Decision Support for GPs

  • GPs receive AI-powered guidance on referral urgency.
  • Helps reduce over-referrals and improves diagnostic accuracy.

4. Faster Access to Diagnostics

  • AI directs referrals to the most appropriate diagnostic tests.
  • Reduces wait times for urgent cases.

5. Seamless Integration with NHS Systems

  • Works within existing NHS digital infrastructure.
  • Ensures smooth data exchange between providers.

TriVice has been shown to reduce unnecessary referrals by 30-40% and save 50 hours per month per specialty in triaging​.

Key Benefits of AI in Cancer Referral Management

Specialists

  • Time savings: Reduces manual triage efforts.
  • Improved workload management: Prioritises high-risk cases.
  • Faster access to diagnostic tests: Helps specialists make quicker decisions.

Patients

  • Shorter wait times for specialist appointments.
  • Faster diagnosis leads to early treatment.
  • Better care coordination minimises disruptions.

The NHS

  • Cost savings: Reduces unnecessary consultations.
  • Enhanced efficiency: Streamlines workflows.
  • Improved compliance with Faster Diagnostic Standards.

The Future of Head & Neck Cancer Referrals

1. AI-Powered Standardisation

Adopting AI solutions like TriVice across the NHS can help standardise referrals, ensuring timely care for all patients.

2. Expansion of AI Capabilities

Future developments may include:

  • Predictive analytics for cancer risk assessment.
  • Automated patient follow-ups to prevent delays.

3. Increased Adoption of Digital Pathways

The NHS is moving towards paperless referrals, making AI-driven platforms essential for smooth operations.

Frequently Asked Questions (FAQs)

1. How does AI improve Head & Neck Cancer Referrals?

AI automates referral triage, prioritises urgent cases, and reduces unnecessary specialist visits, ensuring faster diagnosis.

2. What are the main challenges in the current referral system?

Long wait times, high referral volume, incomplete information, and communication gaps between GPs and specialists.

3. What is the NHS Two-Week Wait (2WW) pathway?

The 2WW pathway ensures urgent cancer referrals are seen by a specialist within 14 days.

4. How does TriVice AI help doctors and specialists?

TriVice reduces administrative burden, improves referral accuracy, and allows specialists to focus on high-risk cases.

5. Can AI reduce unnecessary referrals?

Yes, AI decision-support tools help GPs identify cases that need specialist evaluation, reducing non-essential referrals.

6. What improvements are expected by 2026?

The NHS aims to diagnose 80% of cancer cases within 28 days and improve overall cancer performance targets.

Head & Neck Cancer Referrals are a vital step in early cancer detection, yet inefficiencies in the system lead to delays. AI-driven solutions like TriVice offer a promising way to streamline referrals, prioritise urgent cases, and improve patient outcomes.

As AI adoption grows within the NHS, the future of cancer referrals looks more efficient, reducing wait times and ensuring faster diagnoses for patients in need.

The references used in the article:

  1. TriVice AI-Triage Management System for Cancer Referrals – A specialised AI-driven triage system for cancer referrals, improving efficiency and reducing unnecessary referrals.
    • Source: TriVice-AI-Triage-Management-System-for-Cancer-Referrals.pdf
  2. NHS Cancer Waiting Time Standards – Data on 62-day treatment targets and Faster Diagnosis Standards.
  3. Cancer Research UK – Head & Neck Cancer Statistics – Information on survival rates and impact of early diagnosis.
  4. NHS Digital – e-Referral Service – Overview of the NHS referral process and electronic submissions.
  5. British Journal of General Practice – Challenges in GP Referrals – Study on incomplete referrals and communication gaps in the NHS.

Clinical Safety in TriVice
Categories Article, Case Studies, Emergency Care, Primary Care, Secondary Care, TriVice Blog

Understanding Clinical Safety in Digital Health

Introduction: The Importance of Clinical Safety

In healthcare, clinical safety is paramount. Digital health solutions must prioritise patient well-being while enhancing efficiency. TriVice, a digital triage and referral management system, incorporates clinical safety principles to support effective healthcare decision-making. This article explores the significance of clinical safety in digital solutions and how systems like TriVice align with NHS standards.

Understanding Clinical Safety in Digital Health

Defining Clinical Safety

Clinical safety involves the identification, assessment, and mitigation of risks associated with health IT systems. Errors in digital healthcare, such as incorrect referrals or data misinterpretation, can have serious consequences. A structured approach to safety ensures patient trust and system reliability.

Key Aspects of Clinical Safety in Digital Systems

A well-structured Clinical Risk Management System should adhere to established guidelines such as DCB0129 and DCB0160. Key elements include:

  • Hazard identification: Recognising risks in clinical workflows.
  • Risk assessment: Evaluating potential patient safety concerns.
  • Risk mitigation: Implementing strategies to reduce risks.
  • Ongoing monitoring: Updating safety measures based on new data and feedback.

Clinical Risk Management in Digital Health Systems

Identifying and Assessing Risks

Health IT systems must identify potential hazards and assess their impact on patient care. Common risks include misidentification, data accuracy concerns, and referral delays. These risks must be continuously reviewed and addressed.

Compliance with NHS Clinical Safety Standards

To ensure safety and compliance, digital health solutions must align with NHS Digital Clinical Safety Assurance Framework guidelines:

  • Systematic assessment of clinical risks before deployment.
  • Engagement with clinicians and governance teams in safety reviews.
  • Regular updates to align with evolving healthcare safety standards.

Additionally, as per the Review of Digital Clinical Safety Standards DCB0129 and DCB0160, NHS Digital highlights the importance of:

  • Clarifying safety obligations for both suppliers and healthcare organisations.
  • Enhancing interoperability and system integration safety.
  • Incorporating artificial intelligence considerations in clinical risk assessment.
  • Strengthening incident reporting mechanisms to improve patient safety outcomes.

DCB0129 and DCB0160: The Pillars of Clinical Safety

DCB0129, titled “Clinical Risk Management: Its Application in the Manufacture of Health IT Systems”, provides essential guidelines for health IT system developers. It ensures that manufacturers implement clinical risk management processes throughout the system lifecycle, reducing potential risks to patients and clinicians.

On the other hand, DCB0160, “Clinical Risk Management: Its Application in the Deployment and Use of Health IT Systems”, focuses on organisations implementing digital health solutions. It requires healthcare providers to assess and manage clinical risks associated with new technologies, ensuring safe use and minimising unintended harm.

By following these two standards, digital health systems like TriVice align with NHS best practices, ensuring patient safety at both the development and deployment stages.

Features Supporting Clinical Safety in Digital Health Systems

Structured Risk Mitigation

Clinical safety is enhanced when systems incorporate evidence-based risk mitigation strategies. Digital platforms should integrate risk assessment tools and structured pathways to support clinical decision-making.

Secure Data Handling

Patient data must be protected through compliance with data security standards such as ISO27001. Encryption protocols, audit trails, and access control are essential to maintaining data integrity.

Continuous Feedback for System Improvement

Establishing a real-time feedback mechanism between users and developers helps refine clinical safety measures. Regular reviews by clinicians ensure that digital tools remain aligned with best practices.

The Future of Clinical Safety in Digital Health

As healthcare increasingly relies on digital solutions, maintaining robust clinical safety frameworks will be critical. Future advancements may include greater integration of AI for risk prediction, improved interoperability between systems, and enhanced real-time monitoring tools. The NHS’s updated approach to DCB0129 and DCB0160 reinforces the need for ongoing regulatory alignment as technology evolves.

Advancing Clinical Safety in Digital Healthcare

Ensuring clinical safety in digital health requires a proactive approach to risk assessment and compliance. By aligning with regulatory standards and continuously refining safety protocols, digital healthcare systems can support better patient outcomes and improved clinical workflows.

faility-management
Categories Article, Case Studies, Secondary Care, TriVice Blog

Frailty Management: A Proactive Approach to Better Health and Cost Savings

Understanding Frailty and Its Growing Impact

Frailty is a medical condition that affects older adults, making them more vulnerable to illness, falls, and long recovery times. Poor Frailty management results in decreased strength, slower movement, and increased health risks. In the UK, frailty is becoming a pressing healthcare concern:

  • 8.1% of adults aged 50+ in England were frail as of 2020. (PubMed)
  • 1.8 million people aged 60+ in the UK live with frailty, rising from 6.5% at age 60–69 to 65% at age 90+. (Oxford Academic)
  • 47% of hospital inpatients over 65 are frail, costing the NHS £5.8 billion annually. (NHS Confederation)

With the frail population projected to grow by 17% by 2035, proactive care is essential to improve outcomes and reduce financial strain.

The Financial and Operational Costs of Poor Frailty Management

Frailty management is not only a patient care issue but also a major financial challenge:

  • Mild frailty triples primary care costs, while moderate and severe frailty increase costs four- and fivefold. (PMC)
  • 67% of multi-morbid frail individuals will suffer from cognitive decline or dementia by 2035. (PMC)

To address these issues, healthcare Trusts must adopt a preventative, data-driven approach.

Aligning with National Frailty Strategies

The NHS FRAIL strategy promotes early frailty identification and same-day emergency care to reduce hospital admissions. (NHS England)

Similarly, the British Geriatrics Society advocates for ‘front door’ frailty services, which focus on early detection at hospital entry. (BGS)

A proactive approach can lead to faster interventions, shorter hospital stays, and better patient experiences. (iHub)

How TriVice Supports Trusts in Managing Frailty

TriVice is an advanced frailty management solution that helps healthcare Trusts reduce costs, optimise care, and improve outcomes.

1. Reducing Hospital Admissions with Early Identification

Frailty often remains undetected until a health crisis occurs. TriVice uses predictive analytics and real-time assessments to identify high-risk patients before complications arise.

  • Risk Stratification: Identifies frailty earlier for better preventative care.
  • Proactive Care Plans: Reduces emergency admissions by keeping patients healthier.

2. Shortening Hospital Stays with Tailored Care Plans

Frail patients stay longer in hospitals due to complications. TriVice enables fast-track discharge planning and coordination to ensure smoother transitions.

  • Optimised Bed Utilisation: Reduces strain on hospitals.
  • Seamless Care Coordination: Ensures safe transfers to home or community care.

3. Avoiding Costly Treatments with Preventative Interventions

Late-stage frailty leads to expensive acute interventions. TriVice empowers clinicians to implement low-cost, early interventions.

  • Data-Driven Decision Making: Ensures timely and cost-effective treatments.
  • Community-Based Support: Reduces reliance on hospitals for frail patients.

4. Enhancing Patient Well-Being Through Intelligent Monitoring

Frailty management is most effective with ongoing monitoring and early intervention. TriVice provides real-time tracking to detect deterioration before emergencies occur.

  • Early Warning Alerts: Helps prevent critical health episodes.
  • Improved Quality of Life: Encourages independence and active aging.

A Smarter, More Efficient Approach to Frailty Care

Frailty is a growing healthcare challenge, but proactive management can significantly reduce costs and improve outcomes. By integrating TriVice, healthcare Trusts can:

  • Reduce hospital admissions and emergency visits
  • Shorten hospital stays with personalised care plans
  • Lower treatment costs by preventing severe complications
  • Enhance patient independence and quality of life

Ready to Transform Frailty Management?

Discover how TriVice can help your Trust optimise frailty care, improve patient outcomes, and reduce costs. Contact us today to learn more!

Illustration of surgical hubs as part of NHS modernisation efforts.
Categories Article, Emergency Care, News, Primary Care, Secondary Care, TriVice Blog

The Future of Surgical Hubs and NHS Modernisation – part 4/4

Introduction

In our previous articles, we explored the transformational role of surgical hubs within the NHS. Now, as we conclude this series, we turn our attention to their future and how they integrate with the NHS’s long-term modernisation plans. These hubs promise to reshape healthcare delivery, making it more efficient, equitable, and patient-centered.

The Vision for NHS Surgical Hubs

Nationwide Expansion

The NHS is planning over 50 new surgical hubs across the UK. This initiative aims to reduce waiting times, manage growing demand, and address regional disparities in healthcare access.

Leveraging Advanced Technologies

Cutting-edge tools like artificial intelligence (AI) and predictive analytics are poised to revolutionise how surgical hubs operate. These technologies will streamline scheduling, optimise resource allocation, and improve patient outcomes.

Ensuring Accessibility

Accessibility is a critical focus. Efforts are underway to make surgical hubs more accessible to rural areas and underserved communities. The goal is to ensure equitable care for all, regardless of geographic or socioeconomic barriers.

Overcoming Challenges

Workforce Recruitment

Attracting and retaining skilled professionals is essential to meet the demands of expanded surgical hubs. Investment in training and workforce development will play a key role in ensuring success.

Infrastructure Development

The construction and equipping of state-of-the-art facilities require significant investment. Collaboration with public and private stakeholders is necessary to overcome logistical and financial hurdles.

Equity in Healthcare Delivery

Ensuring every region and demographic has access to high-quality surgical care is a priority. Tailored strategies are required to close gaps in healthcare delivery.

How TriVice Drives Future Success

TriVice is a pioneer in supporting NHS modernisation through innovative solutions:

  • Scalable Systems: TriVice’s adaptable platforms seamlessly integrate with the expanding network of surgical hubs.
  • Predictive Analytics: These tools forecast patient needs, enabling efficient planning and resource allocation.
  • Staff Training Tools: Comprehensive training programs ensure smooth adoption of new systems, boosting productivity and confidence among healthcare staff.

A New Era in NHS Care

Surgical hubs represent a cornerstone of the NHS’s modernisation strategy. By addressing challenges and leveraging advanced solutions like TriVice, the NHS is setting the stage for a new era of healthcare delivery. These hubs promise to enhance efficiency, accessibility, and patient outcomes for decades to come.

What’s Next?

While this concludes our series on surgical hubs, the journey of innovation in healthcare continues. Stay tuned for more insights on NHS modernisation and the future of healthcare technology!

Surgical Hub
Categories Article, Secondary Care, TriVice Blog

Improving Patient Outcomes with Surgical Hubs – Part 3/4

Introduction

In the last article, we discussed how surgical hubs are tackling NHS backlogs. Today, we’ll highlight their impact on patients, showcasing how these hubs lead to quicker recoveries and better overall outcomes. Surgical hubs have emerged as a transformative solution to tackle NHS backlogs. These specialised centers are not only accelerating surgery schedules but also significantly improving patient outcomes. Let’s explore how surgical hubs are enhancing patient care, reducing complications, and paving the way for better recoveries.

Enhancing the Patient Experience

1. Faster Care Delivery

One of the key benefits of surgical hubs is their ability to reduce waiting times. Patients receive timely surgeries, which is crucial for their overall health. For example, surgeries performed at optimal times help prevent the progression of conditions, ensuring quicker recovery.

2. Reduced Risk of Complications

Surgical hubs house specialised teams trained for specific procedures. This focused expertise ensures high-quality care and minimises the likelihood of post-surgical complications. Better preparation and standardised protocols lead to safer surgeries.

3. Improved Recovery Rates

Efficient processes in surgical hubs allow for shorter hospital stays. By receiving care from experts in a streamlined environment, patients often experience faster recoveries and can return to their daily lives sooner.

Patient Success Stories

Real-life examples highlight the profound impact surgical hubs have on patients:

  • Emma, 45: After being diagnosed with severe knee pain, Emma had her knee replacement at a surgical hub within three weeks. She was walking unassisted just eight weeks later, enjoying a pain-free life.
  • John, 72: John’s cataract surgery at a hub was performed quickly and efficiently. He regained his vision and improved his quality of life almost immediately.

These stories demonstrate the transformative potential of surgical hubs for patients of all ages.

How TriVice Elevates Patient Care

TriVice enhances the efficiency and patient-centric focus of surgical hubs through its innovative features:

Transparent Scheduling

Patients remain informed with clear surgery schedules, reducing uncertainty and ensuring they are well-prepared.

Automated Reminders

TriVice’s automated reminders reduce missed appointments, ensuring patients are ready for their surgeries with all necessary preparations in place.

Post-Surgery Monitoring

TriVice provides tailored recovery plans and tracks patient progress, helping to address concerns quickly and ensure a smooth recovery process.

A Brighter Future for NHS Patients

Surgical hubs are revolutionising healthcare by delivering timely, high-quality care. Combined with TriVice’s advanced patient management solutions, they are creating a system where patients experience better outcomes and quicker recoveries.

What’s Next?

In the final article of this series, we’ll explore how surgical hubs and NHS modernisation are shaping the future of healthcare. Discover how innovation and technology will continue to drive progress, ensuring a healthier tomorrow for all.

Tackling NHS Surgical Backlogs
Categories Article, Emergency Care, Secondary Care, TriVice Blog

Tackling NHS Surgical Backlogs with Surgical Hubs – Part 2/4

In our previous article, we explored the concept of surgical hubs and how they are transforming NHS care delivery. Now, let’s focus on their pivotal role in tackling surgical backlogs, one of the NHS’s most pressing issues today.

Understanding the NHS Surgical Backlogs

The COVID-19 pandemic magnified pre-existing challenges, creating an overwhelming backlog of patients awaiting elective surgeries. Key statistics include:

How Surgical Hubs Address Backlogs

1. Prioritising High-Volume, Low-Complexity (HVLC) Surgeries

Surgical hubs focus on common procedures such as cataract surgeries and hernia repairs. By concentrating on these, hubs free up hospital capacity for complex cases, ensuring more patients receive timely care

2. Specialised Teams

Teams assigned to surgical hubs focus exclusively on scheduled procedures. This specialiaation increases efficiency, reduces procedure times, and improves patient outcomes

3. Preventing Disruptions

Emergency cases no longer disrupt planned surgeries, enabling hubs to run on predictable schedules.

Case Studies: Real-World Impact

  • North West England: By implementing surgical hubs, this region reduced waiting times for orthopaedic surgeries by 40%.
  • London Hubs: Patient satisfaction increased by 30% as waiting times dropped significantly.

How TriVice Amplifies Success

TriVice enables surgical hubs to achieve even greater results through:

  • AI-Powered Scheduling Tools: Optimises resource allocation and prioritises urgent cases.
  • Performance Dashboards: Helps administrators identify inefficiencies and improve processes.
  • Seamless Integration: Ensures smooth communication across NHS systems for enhanced collaboration.

Conclusion: Clearing the Path for Patients

Surgical hubs have proven their effectiveness in reducing NHS backlogs. When paired with advanced technologies like TriVice, their potential multiplies, ensuring timely care for every patient.

What’s Next?

Stay tuned for our next article, where we’ll explore how surgical hubs improve patient outcomes with faster recovery rates and enhanced quality of care.

Categories Article, Case Studies, Secondary Care, TriVice Blog

Surgical Hubs – Revolutionising NHS Care Delivery – Part 1/4

The NHS has been facing unprecedented challenges, including increased patient demand and growing surgical backlogs. Surgical hubs, a revolutionary healthcare concept, are transforming the delivery of elective surgeries by improving efficiency and patient outcomes. This article explores how these hubs operate, their benefits, and how they tackle the NHS’s pressing issues.

Surgical hubs are specialised centres dedicated to elective procedures, separate from emergency services. These hubs streamline processes, reduce disruptions, and focus solely on high-volume, low-complexity (HVLC) surgeries such as cataract operations and joint replacements.

Why the NHS Needs Surgical Hubs

  1. Alleviating Backlogs: Post-pandemic, the NHS faced a massive backlog of surgeries. Surgical hubs prioritise routine operations, reducing waiting times.
  2. Improving Efficiency: By centralising elective surgeries, hubs utilise specialised teams and facilities, optimising workflow.
  3. Minimising Cancellations: Surgical hubs separate emergency and elective care, ensuring planned surgeries proceed without interruptions.

The Benefits of Surgical Hubs

  • Streamlined Operations: Operating independently from emergency care, hubs enable smooth scheduling and fewer delays.
  • Better Patient Outcomes: Dedicated teams perform similar surgeries repeatedly, reducing complications and improving recovery times.
  • Cost-Effective Solutions: Centralised care models make better use of resources, saving time and NHS funds.

The Role of TriVice
TriVice equips surgical hubs with cutting-edge tools to enhance their operations:

  • Real-Time Scheduling: Automates booking of theatre and ward (if admission is required), reducing overlaps and cancellations.
  • Data-Driven Insights: Tracks performance metrics, helping hubs meet their targets.
  • Enhanced Coordination: Streamlines communication between surgeons, nurses, and admin staff for seamless workflows.
  • Virtual Consenting: Reduce the number of visits and

Pioneering Change in NHS Care
It is redefining elective care, helping the NHS overcome challenges like backlogs and inefficiency. With innovative solutions like TriVice, these hubs can maximise their potential.

What’s Next?
In the next article, we’ll dive deeper into how surgical hubs are tackling NHS backlogs, with real-world success stories and practical examples.

Categories Article, Case Studies, Emergency Care, TriVice Blog

TriVice: Personalisation and Seamless Referral Processes within Emergency Departments

In today’s fast-paced healthcare landscape, Emergency Departments (EDs) often face fragmented workflows that delay care and increase inefficiencies. Therefore, hospitals must adopt innovative solutions to address these challenges. TriVice offers a customisable platform that optimises referral processes while ensuring seamless transitions from emergency care to community-based settings.

In this blog, we will explore how TriVice transforms acute care services. Furthermore, we will highlight its adaptability, key features, and strategic value for healthcare organisations.

Why Personalisation Matters in Healthcare Solutions

Every healthcare facility encounters unique challenges influenced by patient demographics, operational workflows, and existing systems. Consequently, personalisation ensures that healthcare tools effectively address these challenges.

Tailored Workflows for Improved Efficiency

Fragmented workflows, as one might expect, can delay patient care and increase frustration among staff and patients. However, tailored workflows resolve these issues effectively. TriVice helps teams design workflows suited to their specific needs. As a result, these workflows ensure smoother transitions for patients between care settings.

Managing Complex Cases Effectively

Emergency Departments handle a wide range of cases, including frailty, mental health crises, and multi-system illnesses. For this reason, TriVice simplifies processes for such patients. For instance, frail older adults can transition seamlessly to community-based care. Consequently, hospitals avoid unnecessary stays whilst improving overall care quality.

Key Features of TriVice for Referral Optimisation

TriVice offers a variety of features specifically designed to enhance referral workflows and operational efficiency. Therefore, it stands out as a comprehensive solution for modern healthcare settings.

1. Adaptive Workflow Management

TriVice, above all, simplifies workflows by enabling teams to customise protocols. This ensures efficiency even in complex situations.

  • Flexible Protocols: Departments, for example, can create specific workflows for trauma, paediatrics, or mental health cases.
  • Automated Tasks: Administrative tasks, such as generating referral documents, become automated for efficiency and accuracy.
  • Real-Time Updates: Additionally, teams can adjust workflows dynamically to meet evolving departmental needs.

2. Real-Time Data Sharing

Accurate and timely communication, undoubtedly, plays a crucial role in effective referrals. TriVice ensures that all stakeholders access up-to-date data.

  • Aligned Stakeholders: All participants in the care process share current patient information, ensuring seamless coordination.
  • Better Decision-Making: Furthermore, healthcare providers can make informed referral decisions with access to timely and accurate data.

3. Compliance with NHS Standards

TriVice aligns perfectly with NHS guidelines, enabling hospitals to meet national standards and improve service delivery. This includes adherence to the NHS Long Term Plan.

  • Frailty Care Support: For example, hospitals can deliver same-day emergency care to frail patients using TriVice’s streamlined processes.
  • Meeting Weekly Targets: In addition, TriVice helps hospitals achieve the 70-hour operational target efficiently.

4. Enhanced Communication Across Systems

TriVice, in essence, integrates seamlessly with existing healthcare systems, such as Electronic Health Records (EHRs). As a result, it reduces redundancies and saves valuable time.

How TriVice Supports NHS Frailty Service Goals

The NHS prioritises improving care for frail adults to reduce unnecessary hospital stays. Therefore, TriVice plays a key role in helping healthcare providers meet these goals.

The above figure shows the clinical pathway when someone receiving ongoing care in the community needs an intervention. Referral routes can be by a paramedic, primary or community care, 999, NHS 111 or someone who presents unheralded at the emergency department. Through clinical discussion with the relevant service the patient is provided with the appropriate rapid response – urgent community response, virtual ward or SDEC, or admission. All services can refer to each other to support ongoing care, and always with the aim that where appropriate the patient remains in the community or is discharged from secondary care on the same day.

[Source: https://www.england.nhs.uk/long-read/frail-strategy/]

Automating Administrative Tasks

TriVice reduces the burden of paperwork so that healthcare providers can focus more on patient care. Furthermore, automated processes ease workloads and enhance efficiency.

Monitoring Patient Outcomes

TriVice includes tools to track patient outcomes after discharge. Consequently, it ensures that healthcare providers offer proper follow-up care to patients.

Facilitating Better Collaboration

TriVice connects EDs with community care providers to enhance care continuity. As a result, it reduces readmission rates and improves patient outcomes.

Reducing Hospital Admissions

For instance, one hospital reduced admissions by 40% with TriVice. By transitioning patients to community-based care instead, the hospital improved patient satisfaction and freed up resources.

Success Stories: The TriVice Impact

Hospitals that use TriVice report significantly improved efficiency, reduced costs, and better patient outcomes. Therefore, these results highlight its transformative power in healthcare.

Faster Referral Processing

One hospital, for instance, cut referral times by 30%. This improvement ensured faster care delivery and significantly reduced patient wait times.

Lower Readmission Rates

Another facility, on the other hand, achieved lower readmission rates for frail patients by streamlining collaboration and processes.

Improved Patient Satisfaction

Patients, as expected, appreciated faster care transitions and better coordination between providers. Consequently, satisfaction levels increased significantly.

Why CFOs and COOs Should Consider TriVice

TriVice offers more than a tool—it serves as a strategic investment for healthcare organisations aiming to enhance operations.

Reducing Operational Costs

Efficient workflows minimise unnecessary hospital stays and readmissions. Therefore, hospitals save significant costs annually whilst improving efficiency.

Ensuring Compliance

TriVice allows hospitals to meet NHS standards easily. Additionally, it helps secure funding whilst maintaining high-quality care delivery.

Enhancing Workflow Efficiency

By streamlining processes, TriVice frees up staff time, reduces redundancy, and improves patient care delivery. Consequently, organisations can focus on delivering value-based care.

TriVice transforms referral workflows and empowers healthcare providers to deliver better care. Personalisation ensures teams address the unique challenges of each department. By aligning with NHS goals, TriVice enhances frailty care and achieves operational excellence.

Hospitals that use TriVice can safely discharge more patients on the same day. Therefore, organisations can improve efficiency, satisfaction, and compliance simultaneously.

Categories Capri Insights, TriVice Blog

Capri Insights

Welcome to Capri Insights, our new fortnightly newsletter! We’re excited to keep you informed about the latest updates, industry trends, best practices, and exclusive offers related to our healthcare products and services.

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