Overview
v-Consult enables GP surgeries to offer online consultations to their patients. Designed to improve practice efficiencies and signpost patients to the right place. This allows patients to submit their symptoms or requests to their own GP electronically and offers NHS self-help information, signposting to services, and a symptom checker.
Features
Capture critical illness and red flag them
The system captures critical illness data and flags them for immediate attention, enhancing patient safety. By identifying high-risk conditions and alerting healthcare providers, it ensures timely interventions and prioritises care for patients with urgent health needs. This proactive approach facilitates better monitoring, improves clinical decision-making, and fosters collaboration among healthcare teams. Overall, it promotes improved outcomes and enhances the efficiency of patient management in critical care settings.
Capture Covid-19 symptoms and Signpost patients
The system captures COVID-19 symptoms to ensure timely assessment and management of patients. By recording symptoms such as fever, cough, and shortness of breath, healthcare providers can quickly identify potential cases. The system also signposts patients to appropriate care resources, ensuring they receive timely advice and interventions based on their symptom profile. This proactive approach enhances patient safety and improves overall healthcare response during the pandemic.
Inbuilt workflows for clinical and admin tasks
Age restrictions for under 13 (requires parent consent)
The system implements age restrictions for users under 13, requiring parental consent for access. This ensures compliance with data protection regulations and safeguards children’s privacy online. By requiring consent, the system promotes responsible usage and helps parents stay informed about their children’s interactions with the platform. This approach fosters a safe environment while still providing valuable resources for young users and their families.
Signpost patients to the most appropriate care
The system effectively signposts patients to the most appropriate care by assessing their symptoms and directing them to relevant services. By analysing patient information, the system can recommend suitable treatment options, such as virtual consultations, in-person visits, or specialised care. This targeted approach ensures patients receive timely and effective interventions, optimising their healthcare experience while improving overall outcomes and resource utilisation in clinical settings.
Other features
- Ability to send images and files
- GDPR compliant
- Secure and encrypted data transfer for data protection
- Post consultation patient satisfaction survey
Benefits
Discover the transformative advantages of v-Consult. Our platform revolutionises the consultation process, enhancing efficiency and communication while elevating the quality of patient care.
Patients managed with upfront symptom knowledge
Managing patients with upfront symptom knowledge enables healthcare providers to deliver timely and targeted care. By identifying symptoms early, clinicians can prioritise cases, leading to quicker diagnoses and interventions. This proactive approach enhances patient safety, optimises resource allocation, and improves overall outcomes. Additionally, patients benefit from streamlined pathways to appropriate care, fostering a more efficient healthcare experience and higher satisfaction levels.
Signpost patients to the most appropriate care
The system signposts patients to the most appropriate care by evaluating their symptoms and guiding them to relevant healthcare services. This targeted approach ensures patients receive timely interventions, optimising their healthcare experience. By directing individuals to suitable treatment options, such as virtual consultations or specialist referrals, the system enhances patient satisfaction and improves health outcomes while streamlining care pathways for healthcare providers.
Integrates with SystmOne and EMIS software
The system integrates seamlessly with SystmOne and EMIS software, enabling efficient data exchange and enhancing clinical workflows. This integration allows healthcare providers to access and update patient records in real time, improving communication and coordination of care. By streamlining the process of capturing and sharing information, it enhances patient management and supports informed clinical decision-making, ultimately leading to better healthcare outcomes and more efficient service delivery.
Reduce inappropriate GP appointments and saves time
The system reduces inappropriate GP appointments by guiding patients to the most suitable care options based on their symptoms. This targeted approach saves time for both patients and healthcare providers by minimising unnecessary visits. By streamlining the triage process, it enhances efficiency and allows GPs to focus on patients who need immediate attention, ultimately improving overall healthcare delivery and resource management.
Reduces manual triaging by the admin team
The system reduces manual triaging by the admin team through automated assessments that efficiently direct patients to the appropriate care. By streamlining the triage process, it minimises the time spent on administrative tasks, allowing staff to focus on more critical responsibilities. This improvement enhances operational efficiency, reduces the risk of errors, and ensures that patients receive timely and appropriate care, ultimately leading to better healthcare outcomes.
Other benefits
- Patient care based on the appropriate resources available
- Support from our dedicated operations team
- High patient satisfaction rates from anonymous patient surveys
- Integrated with NHS services such as NHS login, NHS App
- Reduced phone call, waiting period and increasing practice efficiency